Davao City Water District’s collection centers in Victoria Plaza, Felcris Centrale, and SM Lanang Premier are open from 10:00 AM to 7:00 PM on March 16 and March 19, 2018 despite the declaration of these days as holidays for the celebration of Araw ng Dabaw and Araw ng Pasasalamat.
However, DCWD offices in Bajada, Matina, and Toril are closed on said days. Further, the due date for water bill payment in Zone 19 falling on March 19 will be moved to March 20.
Normal operation of all DCWD offices will resume on March 20, 2018.
The DCWD management assures the general public that the operations of its technical departments and Call Center /Central Information Unit (CIU) will not be disrupted to ensure continuous water service and offsite customer service support.
Customers may contact the DCWD’s Call Center/CIU through the 24-hour hotlines 297-DCWD (3293), 0927-7988966, 0925-5113293, and 0908-4410653 or the chat feature of DCWD’s website (www.davao-water.gov.ph) and official Facebook page (www.facebook.com/davaowater) for queries and updates related to DCWD’s water service. (Shaira Angelica S. Magno)