United’s passenger maltreatment won’t happen in Phl: CebPac exec

The dragging of a bloodied passenger out of a United Airline flight, an unfortunate international incident which went viral in the social media, will never happen in the Philippines for a number of reasons.

This was the assurance of Ma. Rosario “Charo” L. Lagamon, director of corporate communications of Cebu Pacific corporate affairs, during a press conference timed with the memorandum of agreement (MOA)-signing between the airline and organizers of the Visit Davao Fun Sale (VDFS) at the Waterfront Insular Hotel Davao yesterday .

Asked how CebPac handles overbooking, Ms Lagamon said the violent removal of a Vietnam-born physician from a United airplane will not be done by competing airlines in the Philippines because of a landmark law strictly implementing the bills of rights of passengers.

She said this Philippine law is even being benchmarked by western countries like the United States which are currently crafting a similar legislation.

She said overbooking also occurs in the Philippines but CebPac and other airlines strictly adhere to best practices and protocols.

“Besides, Filipino passengers usually volunteer to be bumped off and gladly accept flight vouchers in exchange,” she said.

Aside from generous discounts to passengers availing of the 4-year old Visit Davao Fun Sale, CebPac will also bring into Davao region more than a dozen foreign bloggers to visit Davao destinations and write about them, Ms Lagamon said.

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