Davao Light and Power Company’s frontline customer services will be available for the public on October 31, declared as a special non-working holiday to give more travel time during the commemoration of the dead, but will be closed on November 1, All Saints Day, also a special non-working day.
Payment collection services in the Ponciano, Bajada, Panabo, Toril, Sto. Tomas, and Calinan offices, as well as the Ponciano and Panabo offices’ customer service area catering to walk-in billing, collection, and metering service inquiries and complaints, will be open to serve customers who are unable to make transactions during the normal workdays.
Collection hours in the Ponciano, Bajada, and Panabo offices will be from 7:00 AM to 5:00 PM, no noon break, while the Toril, Calinan and Sto. Tomas accredited offices will accept payments from 8:00 AM to 12:00 noon and from 1:00 PM to 3:30 PM. The Ponciano and Panabo customer service area will be open straight from 7:00 AM to 5:00 PM, no noon break.
Emergency service will remain available 24 hours through 229-DLPC (3572).
