Ride-hailing service execs bullish on sustained growth

inDrive Philippines is optimistic about sustained growth in its local operations given the low commission rate collected from drivers and government policies supportive of ride-hailing services.

Without disclosing the exact number of total rides, Sofia Guinto, inDrive Business Development Head-Philippines, said growth in rides rose eight percent on an annual basis as of the end of October this year, and the number of passengers rose sevenfold during the same period.

Guinto traced this growth to the 10-percent commission the company collects from drivers, the lowest in the market.

Another factor is the option given to clients that allows them to choose available vehicles in their area based on the fare and distance from their location, she said.

Aggressive driver recruitment is another plus, with the total to date at 16,000, from around 13,000 in January.

“At the start of the year, we forecasted 20,000 by the end of 2025. As of October, it’s 16,000 already, and we feel like we’re still on track,” Vanessa Taqueban, inDrive Philippines Driver Operations Team Lead, said during the same interview.

Aside from company measures to attract more drivers and clients, Guinto also cited the support of the Land Transportation Franchising and Regulatory Board (LTFRB) to improve drivers’ welfare, among others.

Guinto expressed hope about a 20-percent increase in Christmas season demand compared to the November 2025 level.

Asked about their outlook for 2026, Guinto said they have yet to release their targets but are optimistic given their performance to date, partly due to their offerings and the challenge of being a new player in the industry.

“It’s a challenge, as well for our drivers, to step up and deliver a good service to the public because having options for the passengers is good,” she added. (PNA)

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