International universal bank HSBC Philippines promised a new range of products and seamless services as it relocated and upgraded its Davao City branch on the second floor of Abreeza Mall, Davao City on April 6, 2022.
Formerly located at E. Jacinto Extension in Davao City, it is now strategically relocated to one of the city’s high-end commercial centers that can be easily accessed by current and prospective customers for all their banking needs.
Peter Faulhaber, HSBC Philippines head of Wealth and Personal Banking, told the media that the relocation of the HSBC Davao branch aims to bring the experience and services closer to the customers, particularly those who have international needs.
“We usually review the locations for us to cater to the needs of the customers when they want us. We are strategically located in the best places where our customers would need us,” Faulhaber said.
Faulhaber said HSBC Philippines wants its customers’ banking experience to be as seamless as possible and that the only time they need to go to the branch is when they pick up their account opening tools.
He added that once customers have set up their digital profiles, they will be able to easily manage their accounts – such as enrolling and paying bills, transferring funds locally and internationally, and performing other banking transactions anytime and anywhere.
One of the bank’s propositions is the HSBC Premier account that allows its clients to the bank, thrive, and live without borders.
Prospective HSBC Premier customers can remotely open an HSBC Premier bank account within the safety and comfort of their homes. Guided by Relationship Managers, customers can fill in smart forms with necessary details, and submit electronic copies of required documents using their laptops, tablets, or mobile phones.
Faulhaber is hopeful that more customers will come and experience first-hand the branch’s refreshed look and services.
He said the opening of the new branch shows HSBC’s continuous effort to improve the banking experience for its customers and also affirms HSBC’s commitment to its business presence in the Philippines.
He also said that HSBC’s renewed purpose and values have opened a world of opportunity for its clients and provided them with a new range of products, experiences and by connecting them to more possibilities not just locally but globally.
