Philippines’ leading carrier Cebu Pacific launched on Tuesday Super Pass, which enable travelers to book and decide later where to fly.
The Super Pass, which is available from May 5 until May 12, 2021, and for only P99 (one-way base fare), this travel voucher can be used in any Philippine destination in CEB’s widest domestic network for travel from May 12, 2021 to May 31, 2022.
“You lock in your fare at P99 and then you can decide on when to travel and where to go later on,” said Candice Iyog, vice president for marketing and customer experience of Cebu Pacific in a press conference via Zoom on Tuesday.
Iyog said the introduction of the Super Pass came up after receiving insights from Cebu Pacific customers who booked flights but did not able to fly due to some constraints.
“The customer insights is the inspiration of the CEB Super Pass. Just imagine that Cebu Pacific has a freebie sale and you know the feeling, while you are trying to get hold of that low fare, you already know who you want to travel with but you are a little bit unsure because you don’t how much are the good deals available in a destination and when you are able to get a good deal, filed for your leave at work pero bahala na you just pick the chance and book the flight as there is available low fare. What really important to you at that point in time is to book the flight at the lowest fare and get hold of that crazy sale fare. So you booked it and when the day arrives, you were not able to take the flight, you rebook it and have to pay a fare different or decide to not just fly and just forego the booking,” she said.
Iyog said this is the common concern of their customers who were not able to use their booked flight.
“This is the story we often heard enough,” she said.
The CEB Super Pass, which is CEB’s offering for its 25th anniversary, gives travelers options whenever they want, wherever they want in the country at a guaranteed low fare.
Customers can purchase the CEB Super Pass in just four easy steps: all “Juan” has to do is go to https: //, input the number of passes you want, add passenger names, and pay! Payment may be settled via existing Travel Funds, or other online payment options such as credit cards. Once successful, CEB Super Pass will be sent via email, for keeping until customers already have a place and date in mind.
Meanwhile, booking the CEB Super Pass can be done via the “Redeem CEB Super Pass” tab on the website as early as 30 days before the flight’s departure or until seven days before intended flight date, as long as seats are still available.
The vouchers may be redeemed from May 5, 2021 to May 24, 2022, for travel between May 12, 2021 and May 31, 2022.
Customers will also be able to purchase and redeem the pass via the ‘CEB Super Pass’ banner on the Cebu Pacific website or mobile app. A maximum of 10 vouchers per transaction is allowed, however there is no limit to the number of total vouchers each passenger can avail.
