Council president Samuel Matunog
The public sector is urged to keep in step with trends in digital-driven transactions to improve services to the public.
Davao City’s Information Communication Technology (ICT) Council president Samuel Matunog said during Monday’s flag raising ceremony at the City Hall of Davao, that through digital transformation, providing services would ease transaction and give quality service especially in paying taxes.
“Leaning towards digital transformation we will be able perform better services even to remote areas,” Matunog said.
ICT-Davao, together with the City Government of Davao, represented by city administrator Zuleika Lopez, received the Crystal Flare for Radiance Awards given to the city by The Information Technology and Business Process Association of the Philippines (IBPAP).
Crystal Flare Awards is given to government institutions that actively promote policies for the improvement of trade, investment and industry regulation that help put the country in the global map of IT and business process management (BPM) industry.
Davao Region ranked 75th worldwide in a 2018 Tholons Survey for the 100 best outsourcing destination in the world.
Tholons is a strategic consulting and investment advisory firm based in London.
The survey firm, in 2017, added a new category – the digital transformation and startup ecosystem, wherein Davao City scored low.
Matunog said that the improvement of the region’s ranking from 85th in 2017, is a testament of how the IT and BPM industry had grown.
“There are so many below us in the ranking. One of them is Vancouver in Canada, wherein it is one of the best IT cities in the world, and one of the headquarters of the giant IT companies,” he said.
“The fact that we scored higher, shows all of your efforts (private sector)”, Matunog added.
