The Office of the City Civil Registrar (CCR) introduced its own online portal where clients can access important details of various services offered by the local registry office.
City Civil Registrar, Dennis B. Devilleres said that with the establishment of the CCR webpage, it would be more convenient for clients to access vital information such as requirements and procedures, before they start to process their transactions.
“Complete list of requirements and procedures are already available in the CCR webpage, so visiting our office personally only to ask for the list of necessary documents is no longer needed,” he said.
Devilleres added that transaction fees and duration of processing and releasing of documents are also available on the website. Clients can also track the status of their requests and whether or not the office received their submitted documents.
With this initiative to adapt modern technology and making Frequently Asked Questions (FAQs) available online, it will reduce time-consuming inquiries for the part of the client and the CCR staff. This is also pursuant to the Anti-Red Tape Law which mandates government offices to simplify frontline service procedures.
However, Devilleres clarified that approved transactions are only posted online for six months since they are using a free site. Approved documents exceeding the allotted time will be removed from the database, and the client will have to inquire at the CCR, New City Hall.
For more information, the public can access the web address at www.panaboccr.wordpress.com (Vikki J. Amorio – CIO Panabo)
